P.ublished 9th September 2026
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Rail Industry Advice for Customers Affected by Air Traffic Control Issues
![LNER Azuma In Summer
©LNER]()
LNER Azuma In Summer
©LNER
To support customers affected by airline disruption due to the recent air traffic outage, National Rail has agreed some flexibility for ticket holders.
Customers can use their rail tickets to travel at alternative times, or get a fee-free refund. Further details can be found on the National Rail website -
Incident: FlightDisruption | National Rail
LNER is among the train operators offering this flexibility. Further advice for LNER services can be found here
Travel Alerts for your Train Journey | LNER©
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